A. YES, you have control over your Software and can modify it add tools or disable them as you like !
But the Software is hosted on our Servers !
NO, you
can not install the software on your own server/host and modify it as needed.
However, we do allow you to have a dedicated server in your own name and have sFTP access to the server (our code is encrypted and locked to the server).
A. If it is a dedicated server that you have with GoDaddy that uses CentOS Linux and we are the ones that setup the server, then yes, you can use them without any issues (we have other clients using dedicated servers with GoDaddy). Otherwise it is best if you host with us. Our monthly membership fees are nearly the same whether you host on your own dedicated server or on one of our shared servers.
A. We host it for you. There is a file manager where you can access things to make updates. Hosting is $25/mo plus it's $0.01/mo for each free member or $0.10/mo for paid members.
We do offer an option to use your own dedicated server. However, we need to install the server which costs $235 to install it, plus the monthly fees are the same. If you are interested in this option let us know and we'll send more details.
A. You can have your own domain
but for hosting if you already have a dedicated server we can set up the software on it, however, our software requires very specific server configuration. It is fine to use your existing dedicated server as long as it has to be set up to meet these configuration requirements. There would still be a setup fee to set up your server so it uses our control panel rather than using its own. For example, if your server uses CPanel or Plesk this will need to be removed as our control panel conflicts with it.
Why Can't We Use CPanel, Plesk, etc., But Must Use Your Control Panel Instead? Our software includes features such as the ability for each member to have their own email, for members to import and host their domains, and for members to use subdomains (exa: username.yoursite.com). These features require the software to use our custom control panel to manage apache, bind, postfix, dovecat, and other software on the server that is traditionally managed by software such as CPanel.
Using our control panel has the following benefits:
- No need to pay higher hosting fees for CPanel or Plesk seats.
- The ability of our workers to easily access your site while on a task for you but the security that they cannot access when not working for you.
- The ability to use our backup system which is improved over backups done by traditional control panel software.
- The ability for us to quickly upgrade your site to the newest version of our software for free.
- Performance enhancements as your server is configured specifically for our software.
- Security enhancements as in addition to security settings we use like disabling FTP and requiring sFTP, our control panel is custom, not open source, and uses the policy of having all doors locked except for the doors specifically used (in contrast to most control panel software having all doors unlocked to allow for greater flexibility without them understanding your specific needs).
