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How do I reset a member's "Failed Logins"?

Added: 07/19/2013   |   Updated: 6 Years Ago

Question   How do I reset a member's "Failed Logins"?



Answer    Go to the member list page in the members area - next to the member you want to reset his login you will find "view" - click on view a popup window will show up, you will see in it something called "failed logins" and next to it a link "Reset", click on it , it will reset the failed logins to 0




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RELATED QUESTIONS


Q. How do I unlock the admin's account if it was locked from failed login attempts?

A. Site Reset Admin Login Icon


In the WMT Client Admin, on the page for your site, under the "Stats, SEO & Reset" tab then click "Reset Admin Login".

This resets the admin's failed login attempts and does not change the admin password.



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Q. Is there a way that we can have the first page that people see after they log-in be a different page then the members area home page?

A. Yes, go to "Advanced Features" and click the "Misc" tab

and towards the bottom you will see "Login Redirect URL". 

Change this to the url of the page you want a person sent to once they login.  Often the easiest approach is to create a resource page with the content you want a person to see when they login, and then set the "Login Redirect URL" to the resource page.

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Q. Is there a way to tell when Members log into the software? Specifically for someone who says they never got access?

A. Yes, go to "View Members" and click the "view" buton next to the Member and there is a section at the bottom of the popup that will appear showing the login history.

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Question Keywords: login, failed login



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