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How do I unlock the admin's account if it was l...

Added: 05/21/2013   |   Updated: 3 Years Ago

Question   How do I unlock the admin's account if it was locked from failed login attempts?



Answer    Site Reset Admin Login Icon


In the WMT Client Admin, on the page for your site, under the "Stats, SEO & Reset" tab then click "Reset Admin Login".

This resets the admin's failed login attempts and does not change the admin password.






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RELATED QUESTIONS


Q. How do I reset a member's "Failed logins"?

A. Go to the member list page in the members area - next to the member you want to reset his login you will find "view" - click on view a popup window will show up, you will see in it something called "failed logins" and next to it a link "Reset", click on it , it will reset the failed logins to 0

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Q. Is there a way to tell when Members log into the software? Specifically for someone who says they never got access?

A. Yes, go to "View Members" and click the "view" buton next to the Member and there is a section at the bottom of the popup that will appear showing the login history.

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Q. Where in my admin does the software process the commissions and automatically pay them?

A. There is a report on the "Referral Program" page at the bottom of the page where you can see who has earned what and what payouts you need to make.
You need to manually do payouts.  For PayPal and Payza there is an export to CSV option which allows you to make all of the payouts at once.

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Q. Will I be able to change the background for my admin panel as well after my site is complete?

A. Yes, the entire members area is completely customizable and you can customize it at any time.

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Q. Does anything changes in the setup or coding of the pages when I change the pages, in ADMIN panel under ADVANCE SETTINGS, from Capture pages to Landing Pages?

A. Yes, things do change.  A landing page does not have the code for sending the form, so any forms on the page may not send and/or may not be setup properly if the page is not marked as a capture page.

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Q. Can I give some members some admin privileges?
Q. Is there a way that we can have the first page that people see after they log-in be a different page then the members area home page?
Q. Would it be best to create a separate account for me to use or should I set up the admin account for my use just like any other member would do?
Q. What does it mean when editing a membership if admin access is set to yes or no?



Question Keywords: login, admin account, failed login



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