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When emails are sent or broadcasted to contacts...

Added: 11/16/2016   |   Updated: 8 Months Ago

Question   When emails are sent or broadcasted to contacts from the Admin account the reply to email is the referring members but is there a way for them to show the referring Members name and not the Admin name?

Answer    You can set sender email / Name by going to  Advanced Features 
Under email tab there are 2 fields to control it (Email From Email & Email From Name).

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Q. Where in my admin does the software process the commissions and automatically pay them?

A. There is a report on the "Referral Program" page at the bottom of the page where you can see who has earned what and what payouts you need to make.
You need to manually do payouts.  For PayPal and Payza there is an export to CSV option which allows you to make all of the payouts at once.

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Q. A member paid through Payza then when she went to set up her account. She had an error saying that she did not use the same email address that she pay with. What should I do?

A. When this happens what you should do is check to see if you have any processing records.  Most of the time when this happens it is because the person is using a different email than the primary one in the Payza account used to pay with.  If this is the case, you will see a processing record with the username temp987 and it will show the correct email for the member to use to join with.  If this isn't the problem, next, go to the billing report page and try to search for the Payza transaction number and see if you can find it that way.  If you still don't find it, it means that either Payza is not correctly setup in the Payza account, or the payment was made using a custom button (not one generated by our software) and the custom button isn't setup correct.

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Q. As the site it's hosted with you, can I create an email addresses like myname@domainname.com and admin@domainname.com that I can access?

Yes, You can create Email Accounts for your domain name through the WMT Client Admin.

Creating An Email Account
  1. When logged into the WMT Client Admin go to the page for the site you want to add an email to.
  2. Under the "Site" tab click on the "Add An Email Account" tab.
  3. Here you will have 2 options:

    1. FORWARDING - To setup an email that forwards to another email, fill out the form on the right.
      It will assign a password to your email that you can use if you need to send out emails.

    2. NO FORWARDING - To setup an normal email account without forwarding, fill out the form on the left.
  • When filling out the form, in the email address only include the username of the email.

    For example, if creating the email john@mydomain.com only put john in the field and do not include @mydomain.com.
    When filling out the form put everything in lowercase.

    You can check your mail at mail.yourdomain.com OR you can use your own 3rd party mail client.

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Q. Will I be able to change the background for my admin panel as well after my site is complete?

A. Yes, the entire members area is completely customizable and you can customize it at any time.

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Q. Does anything changes in the setup or coding of the pages when I change the pages, in ADMIN panel under ADVANCE SETTINGS, from Capture pages to Landing Pages?

A. Yes, things do change.  A landing page does not have the code for sending the form, so any forms on the page may not send and/or may not be setup properly if the page is not marked as a capture page.

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Q. How do I unlock the admin's account if it was locked from failed login attempts?
Q. How can Members add their Paypal email address to the software in order to get paid?
Q. Can I give some members some admin privileges?
Q. Would it be best to create a separate account for me to use or should I set up the admin account for my use just like any other member would do?
Q. What does it mean when editing a membership if admin access is set to yes or no?
Q. Can you upgrade my site to where sub-admins and/or php developers can easilly login in order to customize the site and plugins?
Q. How do I change the initial email that goes out when someone makes an account with us?
Q. Where do I edit the new Member welcome email?
Q. When someone joins at yourdomain.com/join can I control the email that goes out to them?
Q. When new members order they get a welcome e-mail (here is your capture page) how do we affect which capture page is in that welcome e-mail?

Question Keywords: admin account, email address

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