A member paid through Payza then when she went ...
Added: 05/19/2013 | Updated: 8 Years Ago
Question A member paid through Payza then when she went to set up her account. She had an error saying that she did not use the same email address that she pay with. What should I do?
Answer
When this happens what you should do is check to see if you have any processing records. Most of the time when this happens it is because the person is using a different email than the primary one in the Payza account used to pay with. If this is the case, you will see a processing record with the username temp987 and it will show the correct email for the member to use to join with. If this isn't the problem, next, go to the billing report page and try to search for the Payza transaction number and see if you can find it that way. If you still don't find it, it means that either Payza is not correctly setup in the Payza account, or the payment was made using a custom button (not one generated by our software) and the custom button isn't setup correct.
A. 1- Login to your Payza account 2- Go to Business -> IPN Integration 3- Click Setup your IPN now button 4- Enter your Transaction PIN 5- Set 'IPN Status' to 'Enabled' 6- Leave '' as 'Disabled' 7- Set the Alert URL to ~wmtsiteurl~/payzacatch.php 8- Security code is "" 9- Leave 'Test Mode' set to 'Disabled' and click 'Update'
A. First, as admin you have to activate Paypal as payment processor Login as admin then go to ~wmtsystemurl~/admin/paymentprocessors### Click Paypal icon then click Is Active -> Yes
Now members can add their Paypal email by going to ~wmtsystemurl~/admin/paymentprocessors###
A. Go to "Manage Billing" and delete the billing option there.
NOTE: Making it free doesn't remove any buttons on the order page. Also, if free, you should not need the order page as you would link directly to /join/~username~ for members to create their account there.
