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what happens when you uncheck the "do not s...

Added: 10/26/2016   |   Updated: 1 Year Ago

Question   what happens when you uncheck the "do not send instant message" on the contactadd page? where do you edit the instant message sent?



Answer    If "do not send instant message" is unchecked, and if the contact group the contact is being added to has an instant message, the contact will be sent the instant message.
Otherwise, the contact will not be sent an instant message when being added.

You can edit instant message from Manage Autoresponses page




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RELATED QUESTIONS


Q. What is the instant message I see on the View Contact Page?

A. The instant message check box at the bottom of the View Contacts page is to transfer a contact using the button below it.  If this box is checked, and if the contact group the contact is being transfered to has an instant message, the contact will be sent the instant message.  Otherwise, the contact will not be sent an instant message when being transfered.

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Q. When using a 3rd party autoresponder what do I do to stop the system from sending out instant message and other autoresponders?

A. Under Advanced Features -> Email -> 3rd Party AR Add Contact set its value to No

so it will add contact to 3rd party not to our system.

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Q. How do I edit the email sent after double opt-in confirmation?

A. To edit the default message go to Edit Messages and at the bottom edit:
Confirm Your Email (Double-Optin) Email

Also, when editing a contact group there is the option to add/edit a specific message for that group.

When using double optin, the instant message is sent when a person clicks the confirmation link in the email that is sent.

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Question Keywords: instant message



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