Added: 04/17/2012 | Updated: 5 Years Ago
Question What is an active/converted contact vs. any other?
These are the 2 contact groups that come installed with the software. You can add as many contact groups as you want.
- Active contacts is the default contact group that contacts are added to if no other contact group is specified.
- Contacts that join as a member are transferred from whatever contact group they belong to into the converted contacts group.
By default the active contact group has autoresponder messages assigned to it and the converted one does not. The intention is so that when a member joins they stop receiving the marketing emails for presales contacts. You can setup a series of autoresponder messages for the converted contacts.