A. Our normal hosting does not include FTP access.Instead there is a File Manager in the WMT Client Admin to upload files and create directories.
With a dedicated hosting we offer SFTP access (a secure FTP connection using RSA Key Authentication. A part of the setup).
A. Yes, however, our software requires very specific server configuration. It is fine to use your existing dedicated server as long as it has to be setup to meet these configuration requirements. There would still be a setup fee to setup your server so it uses our control panel rather than using it's own. For example, if your server uses CPanel or Plesk this will need to be removed as our control panel conflicts with it.
Why Can't We Use CPanel, Plesk, etc., But Must Use Your Control Panel Instead?Our software includes features such as the ability for each member to have their own email, for members to import and host their domains, and for members to use subdomains (exa: username.yoursite.com). These features require the software to use our custom control panel to manage apache, bind, postfix, dovecat and other software on the server that is traditionally managed by software such as CPanel.
Using our control panel has the following benefits:
- No need to pay higher hosting fees for CPanel or Plesk seats.
- The ability for our workers to easily access your site while on a task for you but the security that they cannot access when not working for you.
- The ability to use our backup system which is improved over backups done by traditional control panel software.
- The ability for us to quickly upgrade your site to the newest version of our software for free.
- Performance enhancements as your server is configured specifically for our software.
- Security enhancements as in addition to security settings we use like disabling FTP and requiring sFTP, our control panel is custom, not open source, and uses the policy of having all doors locked except for the doors specifically used (in contrast to most control panel software having all doors unlocked to allow for greater flexibility without them understanding your specific needs).
A. YES, you have control over your Software and can modify it add tools or disable them as you like !
But the Software is hosted on our Servers !
NO, you
can not install the software on your own server/host and modify it as needed.
However, we do allow you to have a dedicated server in your own name and have sFTP access to the server (our code is encrypted and locked to the server).
