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Can we use our own dedicated server to host you...

Added: 02/13/2012   |   Updated: 8 Years Ago

Question   Can we use our own dedicated server to host your software?



Answer    Yes, however, our software requires very specific server configuration.  It is fine to use your existing dedicated server as long as it has to be setup to meet these configuration requirements. There would still be a setup fee to setup your server so it uses our control panel rather than using it's own.  For example, if your server uses CPanel or Plesk this will need to be removed as our control panel conflicts with it.

Why Can't We Use CPanel, Plesk, etc., But Must Use Your Control Panel Instead?Our software includes features such as the ability for each member to have their own email, for members to import and host their domains, and for members to use subdomains (exa: username.yoursite.com).  These features require the software to use our custom control panel to manage apache, bind, postfix, dovecat and other software on the server that is traditionally managed by software such as CPanel.

Using our control panel has the following benefits:



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Dedicated/Cloud Servers


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RELATED QUESTIONS


Q. With a dedicated server that we host with you, can our webmaster have root access to be able to create sub-domains and install plugins?


A. We can give out root access via an RSA key, but it is typically best for us not to.  If we give out root access it is very easy to mess something up.  Our DNS settings are very specific.  However, something he probably would need is phpMyAdmin access, which we have and there is no problems with him using it if he is qualified.  With our DNS setup, even someone qualified could easily have issues.  Because of this, for any sites you need added to your server, it's best to send to us and it is a simple process for us to add it for you.  If you have and can send a long list all at once that is best.  If there is any other needs for root access let us know and either we can describe our method for doing it, or provide the needed access for you to do it yourself. If it is something that we don't have a specific method for then we have no problem to give you access but prefer to know what is going on (many things we have our own method for).

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Q. In your opinion can we use the standard server for a 2,000 member site and expect it to run okay? (2 pages and 2 sets of AR's)

A. Yes, there will be no problems.
That amount is way under the load our single server can handle.

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Q. Will a dedicated server allow my programmer access to an FTP or login so he can code?

A. Your tech will have complete access to the server including sFTP access.

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Q. How good is your email deliverability for hosted system?

A. Our email delivery is better than others because we charge for emails, plus good enough where you can largely develope YOUR OWN reputation with negative impact from us (a more nuetral launching pad).  Also, if a bigger issue, we offer dedicated servers with dedicated IPs which you can view the prices on our product prices page.  Then, you can do a wide range of additional things (like purchasing certification, 100% own reputation, etc).


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Q. Will I receive ftp info?

A.
We do not give out FTP details with shared hosters.
In fact, for security, FTP is completely disabled for the server (disabled within Linux itself) and instead we provide a file manager for uploading files.

With a dedicated server we do offer SFTP (secure FTP).
We restrict regular FTP (insecure) even on dedicated servers because it is not the wisest option
(our servers have password hack attempts multiple times each second, all day long, and even with firewalls, FTP is still not 100% secure).


Ask For Clarification

Q. I am interested in the software for self replicating web sites. I would like this to be hosted on my domain. Is this possible and the price for that software.
Q. Can you upgrade my site to where sub-admins and/or php developers can easilly login in order to customize the site and plugins?
Q. Is your Basic software self-hosted or do we have to host it with you? Would you install it on our hosting account? And how much?
Q. is there a way to set up my email account in Apple Mail? If so what are the settings?
Q. I am currently using Godaddy could your product be installed and run successfully from that site?
Q. How do I manually create an email account in the mysql database?
Q. Can I create a sub domain so it looks like training.MYDOMAINNAME.com? If it can be done, would I be able to do the above with WordPress?

Q. What are the CPU and memory requirements of your software?
Q. Do I get access to the SQL database?
Q. I'm concerned about blacklisting of your auto-responders IP,what are you doing to provent this from happening? How or what is the deliver ability of the emails that are sent out by your auto responder?
Q. Can I have FULL control of this Software and Host it On my own Server and do Changes on my Own and Own the software for Good?
Q. Does your software have a centralized database that is upload/downloadable data?
Q. How can I adjust the time allowed in the software without activity before being logged out?
Q. How do I synchronize my Roundcube email account with Outlook?



Question Keywords: dedicated server, shared server



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