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With a dedicated server that we host with you, ...

Added: 05/11/2013   |   Updated: 10 Years Ago

Question   With a dedicated server that we host with you, can our webmaster have root access to be able to create sub-domains and install plugins?



Answer    We can give out root access via an RSA key, but it is typically best for us not to.  If we give out root access it is very easy to mess something up.  Our DNS settings are very specific.  However, something he probably would need is phpMyAdmin access, which we have and there is no problems with him using it if he is qualified.  With our DNS setup, even someone qualified could easily have issues.  Because of this, for any sites you need added to your server, it's best to send to us and it is a simple process for us to add it for you.  If you have and can send a long list all at once that is best.  If there is any other needs for root access let us know and either we can describe our method for doing it, or provide the needed access for you to do it yourself. If it is something that we don't have a specific method for then we have no problem to give you access but prefer to know what is going on (many things we have our own method for).




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RELATED QUESTIONS


Q. can i add subdomain names for my main domain name?

A. You cannot add them yourself, however, we can add them for you.  In order to add one, open a support request indicating the subdomain name, and also the site that the subdomain should point to.

Ask For Clarification

Q. Can I create a sub domain so it looks like training.MYdomainNAME.com? If it can be done, would I be able to do the above with WordPress?

A.

Subdomains for Members

By default, all members have a sub domain created for them for their primary page.  The sub domain looks like: username.mydomainname.com

Subdomains for other Purposes

Yes, a sub domain can added and you can do anything you want with that subdomain.  Any member with a username that matches the subdomain would not be able to use the subdomain for their primary page.

Shared Hosting
If you have shared hosting then we would need to edit the DNS records on our end as a support request. When doing this, we can have the sub domain point to another hosting account (where you have hosting elsewhere) and we will have the subdomain point to it.  Then, you can do whatever you like on that separate hosting account (exa: install WordPress).

Dedicated Server
If you have a dedicated server with us then on the server page you can add a domain for the server and it creates a folder for it.  When doing it this way you would enter the full domain (exa: subdomain.mydomain.com).  WordPress or anything else you want can be installed in that folder for that subdomain.

WordPress Multisite

When using the WordPress tool you are unable to do subdomains for that WordPress site.  The WordPress tool uses WordPress multisite so each member has their own login to WordPress to manage their own blog.

Ask For Clarification

Q. How long does it typically take for change of domain name servers to take effect?

A. In most cases it will take just 24 hours,
However, sometimes it can take as long as 72 hours.

Ask For Clarification

Q. How do members purchase a domain name in the members area?

A.

Domain Ordering

To buy domain, enter domain name in ~wmtsystemurl~/admin/domains### and click check availability as follows

Type Your Desired Domain Name Here
then Click Check Availability



If this domain name is available, you will be redirected to the payment page
After performing payment the domain will be added to your domain list as shown below

Your Domain List








Click on domain link to manage it

b- Import a domain:

To import a domain type your domain name that
you want to import then fill payment information


Note: Imported domain DNS needs to be set to the NS for the server the system is hosted on. Server must also be refreshed for these pages to begin functioning. Contact Web Marketing Tool to have the server refreshed.

2- Manage Domains

a- Set Home Page:
click on set home page button to set your new domain home page

b- Domain management options
You can renew your domain and set name servers as follow




C- Setup email
You can setup your emails @YourNewDomain as follow also you can setup forwards


Ask For Clarification

Q. When changing the domain name for my software once I give you the new domain to host, how long will it take to change it over to your server, and how many credits will that take?

A. You can see the price to change the domain name on the products page in the software addons section. You can purchase a domain transfer through the shopping cart on the page for your site inside of the WMT client admin. Transferring a domain is a "Task", not a support request, so you are charged a one time for each transfer, you will not consume support credits. However, there may be side affects from the transfer where things links still point to the old domain and/or places where the old name still appears.  Time spent fixing these issues are charged as a support request and not included in the set price.  We do not check for such issues and you would need to send us a list of issues in a support request for us to fix them.  Most transfers with just 1 or 2 pages do not have this issue, but if there is an issue it normally costs less then $25 worth of credits to fix all of the pages.

Transferring the domain take only a couple of hours and is usually done at night as your site will be down during the process. Our software designer will transfer your site. It may take 1-3 days for your task to be worked on (depending on the current work load). You will be contacted when it is time to point your new domain to our servers.

Ask For Clarification

Q. How can my members have their own domain?
Q. Will a dedicated server allow my programmer access to an FTP or login so he can code?

Q. Does changing my domain name mean I will have to build all of the content and variables again?
Q. Can a site be replicated onto a member's personal domain instead of domainname.com/username the site would replicate onto uniquedomain.com?
Q. If we buy another domain name and mask it to our current domain name with it still pick up the variables within our software?
Q. What is the link that members would use to promote the system www.yourdomainname.com?
Q. Can I use my own domain?
Q. How does a piggyback domain work?
Q. Do I get access to the SQL database?
Q. Is there a way to change the contact notification email so members know which piggyback domain the lead is coming from?
Q. In your opinion can we use the standard server for a 2,000 member site and expect it to run okay? (2 pages and 2 sets of AR's)
Q. Is it possible to have our entire software set up on a different domain name without having to switch hosting?
Q. How do I change WordPress from one domain to another domain in the mysql database using php code?
Q. What is the difference between buying a domain name and doing piggy back vs us buying the same domain name and paying you for the transfer?
Q. Does the software provide the use of multiple domains with multiple websites all offering separate autoresponder tracking and groups?
Q. Can we use our own dedicated server to host your software?
Q. Will I receive ftp info?
Q. I am currently using Godaddy could your product be installed and run successfully from that site?
Q. is there a way to set up my email account in Apple Mail? If so what are the settings?
Q. How do I manually create an email account in the mysql database?
Q. Is your Basic software self-hosted or do we have to host it with you? Would you install it on our hosting account? And how much?
Q. Can you upgrade my site to where sub-admins and/or php developers can easilly login in order to customize the site and plugins?
Q. I am interested in the software for self replicating web sites. I would like this to be hosted on my domain. Is this possible and the price for that software.
Q. How good is your email deliverability for hosted system?
Q. I'm concerned about blacklisting of your auto-responders IP,what are you doing to provent this from happening? How or what is the deliver ability of the emails that are sent out by your auto responder?
Q. Can I have FULL control of this Software and Host it On my own Server and do Changes on my Own and Own the software for Good?
Q. Does your software have a centralized database that is upload/downloadable data?
Q. How can I adjust the time allowed in the software without activity before being logged out?
Q. How do I synchronize my Roundcube email account with Outlook?
Q. What are the CPU and memory requirements of your software?



Question Keywords: sub-domain, dedicated server, root access



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