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When creating an email account I can't include ...

Added: 07/13/2011   |   Updated: 12 Years Ago

Question   When creating an email account I can't include @ in the email. How do I create email?



Answer    When creating an email account do not include the @ or the information after it.  For example, if your site is mydomain.com and the email you are trying to create is test@mydomain.com, then in the form to create an email enter test as the email and NOT test@mydomain.com.




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Email Accounts


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RELATED QUESTIONS


Q. How do I manually create an email account in the mysql database?

A. Inside the client admin there is a way to easily add email accounts for a site and you do not need this guide.

NOTE: This guide is intended for developers working on systems that have a dedicated server.

Every server has a database titled: wmtserver

Inside of this database there is a table titled: emailaccounts

You can manually create email accounts by inserting them into the emailaccounts table.

Below is an explination of each column in the emailaccounts table:
email: The email address.  Do not include @domainname.com.  So for example if you are making an email myemail@mydomain.com then you should enter myemail into this field.
password: The password (without any encoding, salt, etc) of the email account.
siteid: This is the id of the site (domain) that the email belongs to.  You can get the siteid of a site by going into webmarketingtool.com and going to the page for the site and the page URL is site.php?id=# where # is the siteid for that site.
forwarding: If you want the email to forward to another email, enter the email address that it should forward to.  Otherwise leave this field blank.



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Q. How do I synchronize my Roundcube email account with Outlook?

A. Below are instructions how to Synchronize Rouundcube email with outlook

Note: Sending emails using outlook is not available without a dedicated server.











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Q. As the site it's hosted with you, can I create an email addresses like myname@domainname.com and admin@domainname.com that I can access?

A.
Yes, You can create Email Accounts for your domain name through the WMT Client Admin.

Creating An Email Account
  1. When logged into the WMT Client Admin go to the page for the site you want to add an email to.
  2. Under the "Site" tab click on the "Add An Email Account" tab.
  3. Here you will have 2 options:

    1. FORWARDING - To setup an email that forwards to another email, fill out the form on the right.
      It will assign a password to your email that you can use if you need to send out emails.

    2. NO FORWARDING - To setup an normal email account without forwarding, fill out the form on the left.
  • When filling out the form, in the email address only include the username of the email.

    For example, if creating the email john@mydomain.com only put john in the field and do not include @mydomain.com.
    When filling out the form put everything in lowercase.

    You can check your mail at mail.yourdomain.com OR you can use your own 3rd party mail client.


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Q. How do I connect my email account to GMail?

A.

STEP 1) Add Email Address From Settings



STEP 2) Enter Email Settings

If you are on a shared server you can ask your server name but typically it is recordlabelsoftware.com. You can get your email address and password under editing the site.


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Q. is there a way to set up my email account in Apple Mail? If so what are the settings?

A.
Note: Sending emails using outlook is not available without a dedicated server.

  1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account prompt. If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.
  2. From the Add Account prompt, select Add Other Mail Account... and click Continue.
  3. Enter your email account information.
    • Full Name: Your name as you would like it to appear.
    • Email Address: Your full email address.
    • Password: The password for your email account.




  4. Next, enter your incoming mail server information.
    • Account Type: POP
    • Mail Server:Use your IP address or mail.yourdomain.com
    • User Name: Your full email address.
    • Password: The password for your email account.
  5. Click the Next button to proceed. You will be taken to a second screen to confirm additional details.
    • Path Prefix: Leave this area blank.
    • Port: 110
  6. Next, we'll configure the Outgoing Mail Server.
     
    • SMTP Server:Use your IP address or mail.yourdomain.com.
    • User Name: Your full email address
    • Password: The password you assigned to the email account
  7. Click the Create button when you're ready
  8. Your email account has been created, but you'll want to verify a few steps before you get started. Select "Preferences" from the Mail menu, and click on the "Accounts" tab from the Preferences window
  9. Select your new account from the left hand column
  10. Click the "Advanced" tab and uncheck the box to "Automatically detect and maintain account settings."
  11. Navigate back to the "Account Information" tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu
  12. You will be taken to the SMTP server list. Click the Advanced tab and verify the following settings:
    • Be sure the box to "Automatically detect and maintain account settings" is not checked!
    • Outgoing mail port. 25
    • Select "Password" from the Authentication drop-down menu, and make sure the "Allow insecure authentication" box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.

 


Ask For Clarification

Q. How can members setup their own email account? exa: username@yourdomain.com?
Q. Can the software utilize the members email address as the outbound mailing server rather than utilizing the hosting email exchange server? (rather than using syn.com the mailing server can we use the members g-mail account)
Q. Is it possible to use a third party email delivery service (SMTP) with the system?




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