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What can we do to improve our email delivery ra...

Added: 09/26/2012   |   Updated: 5 Years Ago

Question   What can we do to improve our email delivery rates and prevent getting blacklisted?



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Emails Overview


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RELATED QUESTIONS


Q. I'm concerned about blacklisting of your auto-responders IP,what are you doing to provent this from happening? How or what is the deliver ability of the emails that are sent out by your auto responder?

A. To handle spam we charge email overages and use that to determine a sites usage instead of bandwidth or other methods.

Our email delivery is not perfect. It is typically better than others because we charge for emails,
plus good enough where you can largely develope YOUR OWN reputation with negative impact from us (a more neutral launching pad).
Also, if a bigger issue, we offer dedicated servers with dedicated IPs that we manage 

NOTE: Additional setup fee's will apply.

Then, you can do a wide range of additional things (like purchasing certification, 100% own reputation, etc).

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Q. How good is your email deliverability for hosted system?

A. Our email delivery is better than others because we charge for emails, plus good enough where you can largely develope YOUR OWN reputation with negative impact from us (a more nuetral launching pad).  Also, if a bigger issue, we offer dedicated servers with dedicated IPs which you can view the prices on our product prices page.  Then, you can do a wide range of additional things (like purchasing certification, 100% own reputation, etc).


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Q. Is it possible to use a third party email delivery service (SMTP) with the system?

A. It's possible to use a separate SMTP server, but the email accounts for members won't work.  This won't prevent anything from function (like notifications), just they will no longer have their own email account.

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Q. How do I edit the report spam/optout footer that is added to every email?

A. You are able to customize the optout and report spam message that appears at the bottom of every email sent.  In order to do this you must put the ~~ for both the report spam URL and the optout URL inside the body of the email message.

The 2 codes to use for these are ~optouturl~ and ~reportspamurl~ and once both of these appear in the body the default message will disappear.

It is against our terms and not allowed to try to hide or remove this message completely.  You may customize it, but it must appear visibly somewhere in the email.

When you setup these 2 codes you also gain the following ~~ codes which you can use to display the other dynamic information which appears in the footer:

~signature~ = The signature of the member when signatures are turned on
~fulladdress~ = The full address of the member or the admin based settings (please note, that CAN SPAM requires a full address to show in marketing/commercial emails that are sent).
~optinurl~ = The URL of the capture page that the contact originally opted in through
~optintime~ = The time/date of when the conact originally opted in.
~opinip~ = The IP of the contact when they originally opted in.

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Q. What can cause a contact NOT to show that they've opened an email?

A. GMail, Yahoo, and many other ESP's often do not show images in an email unless a person clicks a link saying it's ok to show the images.  If they don't click that link and images are never shown within the email then it will not track the message as being opened.  Also, if the email is not an html email it will not track the message being opened.

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Q. Does the software do pre-recorded phone auto-dialer responder delivery?
Q. With a dedicated IP what can I do to improve email delivery rates?



Question Keywords: spam, blacklist, delivery



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