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When I login as an admin I can't save any chang...

Added: 05/24/2013   |   Updated: 9 Years Ago

Question   When I login as an admin I can't save any changes to my profile (my personal info). What is the issue?



Answer    To save changes you have to have a value for each field and cannot use an email that already exists.  If changing the email and then it doesn't change, check if there is a member with the email as that is the most common problem.  If this is not your problem, open a support request describing the issue and we'll look into it.




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Profile and Member Settings


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RELATED QUESTIONS


Q. Is there a way that we can have the first page that people see after they log-in be a different page then the members area home page?

A. Yes, go to "Advanced Features" and click the "Misc" tab

and towards the bottom you will see "Login Redirect URL". 

Change this to the url of the page you want a person sent to once they login.  Often the easiest approach is to create a resource page with the content you want a person to see when they login, and then set the "Login Redirect URL" to the resource page.

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Q. Is their a feature that allows me to reuse broadcast messages so I don't have to retype them each time?

A. Yes, there is a section called "Manage Email Templates" where you can create email templates to use multiple times. 
Once you've added an email template, you can use it by clicking the red email icon in the editor.

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Q. Is there a way to tell when Members log into the software? Specifically for someone who says they never got access?

A. Yes, go to "View Members" and click the "view" buton next to the Member and there is a section at the bottom of the popup that will appear showing the login history.

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Q. How do I unlock the admin's account if it was locked from failed login attempts?

A. Site Reset Admin Login Icon


In the WMT Client Admin, on the page for your site, under the "Stats, SEO & Reset" tab then click "Reset Admin Login".

This resets the admin's failed login attempts and does not change the admin password.



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Q. On the profile page (/admin/profile) how do I change the page it redirects to making it another page?

A. You will need to edit the /adminpages/profile.html page in the file manager.

Add a hidden input filed with name = "saveredirect" and value = "REDIRECT_URL" at update.html where REDIRECT_URL is the URL you want your website to be redirected to after saving the form

This requires html knowledge.  You can ask for us to do this for you as a support request.


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Q. How do I reset a member's "Failed logins"?
Q. Can people pull their facebook profile pic in if they login with facebook?






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