productpackage Assigns an external billing product to a package. A package is an external billing product that has many products assigned to it so when paying the one price for the product all the other products assigned to it are included with it.
Tool: Live Chat
chatmessages Chat messages between contacts and members in a live chat.
questionsearches A history of searches of the question knowledge base or where people have asked a new question.
event Events or reservations for services, products, rentals, etc. Basically, anything where a purchase or RSVP is made for something for a specific date (hotel reservation, concert ticket, car rental, etc.)