Web Marketing Tool
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What is the proper way to enter a Bad Username ...

Added: 09/28/2012   |   Updated: 7 Years Ago

Question   What is the proper way to enter a Bad Username Action?

Answer    When logged in as the admin go to "Advanced Features".
Then, under the "Misc" tab, put the URL of the page a person should see in the "Bad Username Action" field.

The URL you enter should be a full url including http://.
If the field is left blank, then it will display the admin's capture page.

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Q. Is there a way when a visitor enters a bad username in their url to have it go to a specific Member?

A. In "Advanced Features" in the "Bad Username Action" field put the URL of the Members capture page that you want the visitor taken to when they enter a bad username.

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Q. What happens if I have a Member with the username TEMP and I change it?

A. A username of TEMP987 means the person didn't complete the setup process and needs to finish creating the account (and then it will change from TEMP987).
If you manually modify the TEMP987 record while logged in as the admin to something else,
then the Member account that was TEMP987 is not completely setup and doesn't have it's primary capture page loaded and other minor issues like not having a signature loaded.

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Q. Is it possible to edit the username portion of the url: domainname.com/username?

A. Yes, it can be changed, but you need to be logged in as the admin to change it.  You can either send the change request to your site admin, or let us know what you want your new username to be.

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Q. How do I fix a member that has the username of TEMP987?

A. The processing records are Members that paid, but never filled out the form to create their account.
The process is, they pay first, and then afterwards go to the join page to create their account.
When they pay, the processing record is created, and then when they fill out the form, it is populated with their information.
If they pay, but never fill out the form, then they will show up as processing until they create their account.
With these records, you should send them to the join page to finish creating their account.

Don't try to edit the processing records yourself by putting in their information
(the processing account is missing several things and needs to go through the join process),
instead, fill out the form on the join page using the same email that shows for processing.

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Q. Is there a way to change my username in Web Marketing Tool (WMT Client Admin)?

A. Yes, but we have to make the change for you.  You would simply need to email us your old username and what you want your new username to be.

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Q. What functionality is lost if I turn off cookie tracking?
Q. Why are the contacts from my main capture page going to one of my members?

Question Keywords: bad username

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