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How can we upgrade Members to another membershi...

Added: 01/23/2013   |   Updated: 3 Years Ago

Question   How can we upgrade Members to another membership when they send us payment manually?



Answer    Go to "Members" then find the Member that you want to change the membership for and click on their membership.
It will give you a list of available memberships that you can click on to change the membership.
After that, click the billing link on the right side and enter in the amount you received there.
Entering the billing amount is not needed if you are not paying commissions.





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RELATED QUESTIONS


Q. If I have several membership types and they are free, how I can have it so a member is put into that membership when they join?

A. When editing the membership, in the URL at top you can see the id for the membership.  Then, use that id for the membership and add it to the url as shown below replacing the id number with ID:
/join/USERNAME?membership=ID

So, for example if it is for username john and membership id 3 it would look like:
/join/john?membership=3

Or if putting it inside the WYSIWYG of a capture page you would put the following code for membership id 3
/join/~username~?membership=3

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Q. I want to sell multiple memberships on my site. Do I need your $175 or $600 tool box?

A. Because you are selling multiple memberships you would need the $600 Tool Truck.


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Q. When a member purchases a new membership will everything be in the same members area or will it be separate like they have two member areas?

A. If an existing Member purchased into a separate membership if they use the same email, then they would cancel their old subscription and would belong to the new membership.  If they use a new email and have 2 separate accounts, then they would have 2 separate logins and see separate things in each members area.

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Q. When using direct payment option how can a person upgrade and have more then 1 membership?

A. A member cannot belong to more than 1 membership. Instead, you can setup so each membership has different content.
Then make the membership that the member upgrades to include all the content from the member's original membership.
You can do this by setting up content groups and attaching them to content.

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Q. What does it mean when editing a membership if visible is set to yes or no?

A. With direct payment turned on, if there are multiple memberships setup, then a drop down appears for the person to select which membership to join.  This controls if the membership appears in that drop down.

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Question Keywords: multiple membership, member upgrade



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