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When a member purchases a new membership will e...

Added: 11/26/2012   |   Updated: 4 Years Ago

Question   When a member purchases a new membership will everything be in the same members area or will it be separate like they have two member areas?



Answer    If an existing Member purchased into a separate membership if they use the same email, then they would cancel their old subscription and would belong to the new membership.  If they use a new email and have 2 separate accounts, then they would have 2 separate logins and see separate things in each members area.




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RELATED QUESTIONS


Q. Is there a way to setup up membership A, membership B, and a Master membership (includes both A and B)?

A. Yes, using Access Levels it is possible to have memberships, and "Master" memberships having access to all the items in the memberships below them. 
You can also have multiple levels of this type of "extending" access (where the higher the membership, the more items you get access to).

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Q. If I have several membership types and they are free, how I can have it so a member is put into that membership when they join?

A. When editing the membership, in the URL at top you can see the id for the membership.  Then, use that id for the membership and add it to the url as shown below replacing the id number with ID:
/join/USERNAME?membership=ID

So, for example if it is for username john and membership id 3 it would look like:
/join/john?membership=3

Or if putting it inside the WYSIWYG of a capture page you would put the following code for membership id 3
/join/~username~?membership=3

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Q. How do I remove icons on the members area home page for specific memberships?

A. To remove it for some memberships and not for others you will need to do it through the file manager.

Download index.html.  What you will do is you will download the file index.html from the /uploads/adminpages folder.  This file, index.html is the default members area used by memberships that do not have a file setup for their specific membership (which we will describe below).  This same process works for all files including files in the /uploads/adminpages/misc folder.

Make index#.html. You will rename index.html to be index#.html where the number is the id of the membership that this file is for.  With all files you can put the id of the membership this way to make a specific version for a membership.  You can get the id of the membership by going to the page to edit the membership (/admin/memberships) and by getting the id from the URL of that page. In the URL in the top of the browser the id is the only number in the URL that is at the end of the URL.  So if the URL is ..../admin/member/3 then the id of that membership is 3.

Remove ~~ Code. No go through and remove the items that you don't want to appear for that membership.  Most of the member icons are represented by ~~ code. For example ~trackingicon~ is the code to remove if you want to remove the Tracking icon.  In the editor if you click the blue "Page Specific ~~ Codes" button it will show you all of the codes that exist for the page and many codes have descriptions telling you what the ~~ code is for.

Optional Additional Steps

What we did above merely removes the links to the pages from the members area home page.  It does not prevent a member from accessing the link directly and using the feature.  There is another feature where you can control which memberships have access to each page.  In addition from fully preventing the membership from accessing the page, access also is used when we calculate the monthly membership fees to determine if a member has add/edit access for a tool.

Setting Access for a Page

File Manager.  In the file manager there is a yellow "edit access" button on the left side of the page that you can click to edit access to that specific page.
Site Page. From the site page under the "Web Pages & Members Area" section there is a "Manage Files (Access/Translate)" icon that takes you to a page where you can see all files and manage their access.  In addition on the right side is an option for adding/removing access to all files belonging to a tool at once (view, edit, add, delete, etc).

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Q. We created a new membership. Will it also have a whole new members area with a getting started page?

A. By default the members area is the same.
But, we can customize it as needed to look different from the other members area.
They would still login at the same place, but we can have different headers, etc for the members area for Members in the new membership.

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Q. When using direct payment option how can a person upgrade and have more then 1 membership?

A. A member cannot belong to more than 1 membership. Instead, you can setup so each membership has different content.
Then make the membership that the member upgrades to include all the content from the member's original membership.
You can do this by setting up content groups and attaching them to content.

Ask For Clarification

Q. Can I edit the member area from my point of view? For example, can I edit the "Resources" and "Download" pages through regular HTML; so I am not only be limited to add/remove items and documents?
Q. Will I be able to change the background for my admin panel as well after my site is complete?
Q. As part of each Members 'member area' do they have access to view their progress, reports and status of their organization?
Q. Can a piggy back account have a different backoffice look and header or all have to land on the same back office as my main site?
Q. How do I assign a resource page to a membership?
Q. Is there a way that we can have the first page that people see after they log-in be a different page then the members area home page?
Q. How do I add content to the member's area home page?
Q. How do I activate Live Chat in the member area ?
Q. We have a $100 membership option now. We want to add a $25 membership option. Will this new option have it's own payment page?
Q. What does it mean when editing a membership if admin access is set to yes or no?
Q. Is there some way for me to change the banners and background colors in the members area myself?
Q. How do i set up a free membership with out affecting the paid memberships?
Q. If a person wants to add their opt-in form to a 3rd party website where do they get the HTML form code.

Q. When adding a membership what is "Access level"?
Q. Is there away I can make a free membership so people can use the system free but they can't get paid when someone they refer pays for the system ?
Q. When I create a new membership where does the option to buy it show up?
Q. Can we assign a schedule variable to a specific membership?
Q. How do I change the copyright on the member's area pages?
Q. What does it mean when editing a membership if visible is set to yes or no?
Q. Can we have the social importer/inviter appear on the side of the members area too like it does on capture pages?
Q. How do I edit the header for the member area and other pages?
Q. How do I create a custom members area page that is editable?
Q. How do I set the software so that access to the member area is not given until after payment is received?
Q. When using Direct Payment, if I add a new membership how can I add an option for visitors to order it?
Q. How do I add or remove the icons that appear at the top right/left of the members area?
Q. Can I edit resource pages in the back office using a WYSIWYG editor, or is that only possible in the file manager?
Q. When we create a new product what will the members area for that product look like? Will it be the same as the current members area?
Q. How can we upgrade Members to another membership when they send us payment manually?
Q. How do I assign a banner to a membership?
Q. Does anything changes in the setup or coding of the pages when I change the pages, in ADMIN panel under ADVANCE SETTINGS, from Capture pages to Landing Pages?
Q. How do I control what capture pages, banners, and autoresponders that a membership has access to?
Q. When creating account (membership not free) is it suspended immediately after creating or after 24h?
Q. How do I setup separate memberships and have the ability for them to buy them all as a big membership?
Q. Do you offer customization of the members area? Can some of the menu items be removed or changed and how much does it cost?




Question Keywords: member area, new membership, multiple membership, membership



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