How do I activate Live Chat in the Member Area ...

Added: 05/07/2013 | Updated: 9 Years Ago

Question How do I activate Live Chat in the Member Area ?

Answer

1- go to 'Advanced Features' and make sure that the 'Live Chat' is set on: 'ON'.

2- go to 'Edit Pages' .. choose the page that you want the live chat on it .

3- go to 'Advanced Settings' .. mark the live chat option on.

4- go to Live Chat button on your Member Area page ... And start chating.

Take the "Live Chat" Quiz

RELATED QUESTIONS

Q. When a member purchases a new membership will everything be in the same members area or will it be separate like they have two member areas?

A. If an existing Member purchased into a separate membership if they use the same email, then they would cancel their old subscription and would belong to the new membership. If they use a new email and have 2 separate accounts, then they would have 2 separate logins and see separate things in each members area.

Q. How do I create a custom members area page that is editable?

1- Custom Member Area Page :
First create a custom members area page. using instructions listed in the document below:

2- Make Custom Member Area Page Editable:

In order to make custom area page editable

2a- Add a blank landing page with margin=0px; and padding=0px;
https://webmarketingtool.com/training/installablankpage.php

2b- Make this landing page editable

2c- Connect this landing page content to the custom member area page using iframe.

Q. How can I reactivate inactive contacts.

A. To protect contacts that have requested to have the account inactive there is no way to reactivate them. The only way is for the contact to reactivate themselves by either using their password or by using an IP that they previously used. The other option is we can reactivate them for you through the database.

Q. If a person wants to add their opt-in form to a 3rd party website where do they get the HTML form code.

A. You can create optin forms using HTML form creator.
You can add custom fields and copy/paste the code to your 3rd party website.

Q. Can a piggy back account have a different backoffice look and header or all have to land on the same back office as my main site?

A. It can have it's own members area look if you setup a membership for it. It will have it's own look, however, the members area would share the domain from the primary site that the piggyback is attached to.

Q. Where can I find instructions on adding a vertical dropdown menu, with images that I built myself in html or php?

Q. Does anything changes in the setup or coding of the pages when I change the pages, in ADMIN panel under ADVANCE SETTINGS, from Capture pages to Landing Pages?

Q. Can I edit resource pages in the back office using a WYSIWYG editor, or is that only possible in the file manager?

Q. How do I remove icons on the members area home page for specific memberships?

Q. With live chat added onto a capture page, if a member edits the capture page does the live chat still follow them?

Q. Can we have the social importer/inviter appear on the side of the members area too like it does on capture pages?

Q. On the "Members page" we can "activate" them. What does it mean to "activate" them?

Q. Will I be able to change the background for my admin panel as well after my site is complete?

Q. Can I have my own designer make changes to the back office?

Q. We created a new membership. Will it also have a whole new members area with a getting started page?

Q. Do you offer customization of the members area? Can some of the menu items be removed or changed and how much does it cost?

Q. How do I change the copyright on the member's area pages?