Added: 05/21/2013 | Updated: 11 Years Ago
Question When creating account (membership not free) is it suspended immediately after creating or after 24h?
Answer
A member is suspended when their payment is canceled. Our software is notified by an IPN when a subscription is canceled and the member is suspended immediately. There is a setting that can be turned on to have them suspended when their next payment would have been due, but by default this is turned off, and this should be used carefully because it will suspend anyone that doesn't have a payment record.