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With direct payment if we do a monthly PayPal s...

Added: 02/02/2012   |   Updated: 8 Years Ago

Question   With direct payment if we do a monthly PayPal subscription and the customer cancels will the software automatically suspend?



Answer    Yes, it will suspend them. We caution to be careful if you have more than 1 tier, or an admin payment because the person gets logged out when only 1 of their possible many subscriptions is canceled.


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Commission Tracking Direct Payment


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RELATED QUESTIONS


Q. If a member's subscription payment doesn't go through does it automatically suspend them?

A. It depends on the payment processor as some payment processors will retry the credit card on another date.  Once the payment processor stops retrying the card and the membership is cancelled in their system they send a notification to our software which suspends their account as if they had canceled.

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Q. How do I check if my paypal IPN (instant payment notification) is setup correctly?

A.

STEP 1) Click Profile


STEP 2) Click Instant Payment Notification Preferences

STEP 3) Check Settings

If it is turned off that is ok. If it is on and it is enabled that is ok. If it is on and disabled that is not ok. If it is on it MUST be enabled and if disabled you will need to edit it to enable it.

STEP 4) Enable IPN (optional)

This is only needed if IPN is already turned on. If turned on and it is disabled you will need to enable it. The Notification URL is not important as we set it in the payment button. Just it needs to be enabled (or turned off) as if it is on and disabled then the URL we set inside the button won't work.


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Q. How do I setup paypal IPN (instant payment notification)?

A. By default PayPal IPN is enabled.  It is only turned off if you have previously turned it off in your PayPal account.  You can verify it is off if there is no record in the access log when a PayPal payment is made.

To turn on the PayPal IPN follow the instructions below.

- Login to your paypal Business account
- Go to Profile -> My Selling Tools
- Select Instant Payment Notifications -> Update


- Click choose IPN settings


- Select receive IPN Messages and leave Notify URL empty then click save


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Q. How do I setup paypal payment Data Transfer (PDT)?

A.

PayPal PDT Setup

PayPal Payment Data Transfer (PDT) allows you to retrieve information about the payment made to PayPal on the signup page. What this does when turned on is it prefills the form on the signup page with information from the person's account in PayPal. This helps prevent the confusion where a member tries to signup using the wrong PayPal email.

PayPal My Selling Tools







Login to your Paypal account and go to Profile -> My Selling Tools








Click the Update link next to Website preferences






Turn on Payment Data Transfer PDT and copy the identity token


Paste the Identity Token value in Advanced Features in the PayPal Auth Key section under the Billing section.


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Q. When using direct payment option how can a person upgrade and have more then 1 membership?

A. A member cannot belong to more than 1 membership. Instead, you can setup so each membership has different content.
Then make the membership that the member upgrades to include all the content from the member's original membership.
You can do this by setting up content groups and attaching them to content.

Ask For Clarification

Q. How do I add a SolidTrust Pay button with direct payment turned on?
Q. Do you accept payment through any methods other than paypal?
Q. How do I have it redirect directly to the create account page from paypal without it requiring them to click a button to proceed?
Q. With Direct payment when the "RollUp payments" is set to "On, (Members cannot receive more than their membership level)", how does that work?
Q. Can we use authorize.net to accept payments?
Q. Is Solid Trust Pay supported when using direct payment?
Q. Do autoresponders keep going out when an account is suspended or do they stop?
Q. How do I set the software so that access to the Member Area is not given until after payment is received?
Q. When using member variables if we suspend a member, does the system look for the next un-suspended member's variable upline?
Q. Is the paypal commission payout automatic?
Q. With direct payment how do I add the buy now button?
Q. When using Direct payment, how can a sponsor manually mark someone in their downline as paid?
Q. Does your software do commission/compensation tracking?
a. Does your software do auto payment distribution to Members in the Member Area?

Q. Does making payouts outside the software mean making payouts manually?
Q. If I as admin send out an email broadcast to ALL (users) contacts will accounts flagged as "suspended" contacts get the email too? or just active accounts?
Q. Can I create a button by using the button generator in my paypal account and use it as the payment button when a member joins?
Q. With Direct payment is it possible to allow Members to pay first then after payment create their account?
Q. When using Direct payment, if I add a new membership how can I add an option for visitors to order it?
Q. Can anyone purchase an external billing product or does the person have to be a member?

Q. With Direct payment is it possible to collect name and email only and have them create account with name, address etc in (my personal info) after they are inside?
Q. How can Members add their paypal email address to the software in order to get paid?
Q. Is there anything that I can start preparing before I make the payment?
Q. How do I add the dynamic code ~orderbutton1~ to my button image on the order page so that it works for payment?
Q. Can new downline notification, new commission notification, and test payments be on? They are all turned off. Will changing to on mess anything up?
Q. The Payza payment buttons when clicked says the merchant is not able to accept payments now. How do I fix this?
Q. If someone cancels their monthly subscription what happens to their account?
Q. I gave someone a free account BUT every month it is suspended. What should I do?
Q. What can cause a member to be suspended?
Q. If I offer a 14 day trial will it ask for payment info on day 1 or after 14 days?
Q. When creating account (membership not free) is it suspended immediately after creating or after 24h?
Q. With Direct payment where would the sponsor go to mark people as paid?
Q. Is there anyway to tie together sending a payment and payment being marked as paid?
Q. What are the security measures and back ups for data members provide when they sign up? Is financial information stored?
Q. We have a $100 membership option now. We want to add a $25 membership option. Will this new option have it's own payment page?



Question Keywords: paypal, payment, suspend, direct pay



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