A. There is a setting under advanced features where you can decide to have people either supended when they cancel their subscription, or to have it where it doesn't cancel it right away, but instead it cancels it when it is scheduled to end. If it is set to to suspend when their susbscription would have ended, instead of instantly, then what happens is anyone without a payment will be suspended. You would have to manually add a payment for the member to prevent them from being suspended.
A. A member is suspended when their payment is canceled. Our software is notified by an IPN when a subscription is canceled and the member is suspended immediately. There is a setting that can be turned on to have them suspended when their next payment would have been due, but by default this is turned off, and this should be used carefully because it will suspend anyone that doesn't have a payment record.
A. Yes, it will suspend them. We caution to be careful if you have more than 1 tier, or an admin payment because the person gets logged out when only 1 of their possible many subscriptions is canceled.
A. It depends on the payment processor as some payment processors will retry the credit card on another date. Once the payment processor stops retrying the card and the membership is cancelled in their system they send a notification to our software which suspends their account as if they had canceled.
A. No, member variables do not search upline if the parent is suspended, but instead shows the variable the parent has set, or the default if they do not have anything set.
