A. Under
advanced features change "Software Is Free" to No.
Then, on the join page (/join), you can either enter the email addresses of the people you want to give free accounts to on the right form
OR fill out the left form to create a free account.
Also, you can import several members at once from .csv file using the import members section.
A. Yes, it will suspend them. We caution to be careful if you have more than 1 tier, or an admin payment because the person gets logged out when only 1 of their possible many subscriptions is canceled.
A. It depends on the payment processor as some payment processors will retry the credit card on another date. Once the payment processor stops retrying the card and the membership is cancelled in their system they send a notification to our software which suspends their account as if they had canceled.
A. Yes, it can send emails to everyone including suspended members. There is an option where you can select if it should include suspended Members or not (and also an option to email only suspended Members).
A. - Clicking suspend/activate link from /admin/members
- If direct payment is turned on there are several ways
- If "Cancel Subscription Action" is set to "suspend on the date the next payment would have been made" then it can do it if next bill date isn't in future
- If a payment fails or a subscription is canceled
- If you have authorize.net set to ARB
