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How do I manually mark a member as paid (when p...

Added: 04/23/2013   |   Updated: 7 Years Ago

Question   How do I manually mark a member as paid (when paying by cash/check, or giving a free month)?



Answer    Go to "Members" and find the member.  Then, click the billing link and a popup will appear, enter the payment details there.  Also, if the member is suspended click the suspended link to unsuspend them.

There is an additional step if you have the setting turned on so it suspends them on their next bill date if they cancel (by default it is not turned on and instantly suspends them).  You need to click the view member icon and then in the popup click to add time to their next bill date so it is in the future.  Doing this prevents them from being suspended each night for not being paid.




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Q. How do I add a promo code to an external billing product?

A.

Overview:
The promo code allow you to give out discounts to products. If the client has the correct promo code he will get a discount on the product. The promo code only works for Authorize.net, First Data, or other payments where the credit card information is entered on your site.

How to add a promo code?
1- go to edit product page http://YOURDOMAIN.com/admin/editexternalbillingproduct.php?id=PRODUCT-ID

2- Insert discount amount and the desired promo code as shown below

3- Promo code will display in orderform.php page



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Q. When using Direct Payment, how can a sponsor manually mark someone in their downline as paid?

A. An Member can mark someone that owes them a payment by going to the graphical lineage report.
On the graphical lineage report Members who have not paid will appear red.

Click on the red icon and then on the next page you will see a link on the right side where it says how much the Members owes you.
You can click on that link and then manually enter the payment amount you've received.
After you have completed this and marked an Member in your downline as paid they will still show as red as if they hadn't paid.

Also, in the view Members report they will still show as suspended.
The next time they attempt to login it will see that they are marked as paid and will change their status from suspended to active.

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Q. Does your software do recurring monthly billing automatically?

A. Yes, the software can do monthly recurring billing.

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Q. With the External billing Tool can you pay out different commissions for different products?

A. Yes, you can have each product have it's own commission.  You can also have it where different memberships get different commission payouts for the same product.

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Q. Does making payouts outside the software mean making payouts manually?

A. Yes, you will have to do them manually.

Ask For Clarification

Q. Can anyone purchase an external billing product or does the person have to be a member?

Q. Do I need to purchase anything extra in order to be able to charge people for my software?
Q. Can external billing work with commission tracking plugin?
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Question Keywords: manage billing, manually mark



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