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Is a Contact Group the same thing as Trackings?

Added: 02/19/2013   |   Updated: 5 Years Ago

Question   Is a Contact Group the same thing as Trackings?



Answer   
No, they are 2 separate things.

Setting up a contact group allows you to group your contacts by specific criteria. IE: active contacts, inactive contacts, etc. You can assign each contact group specific autoresponders, and even specific capture pages.

Trackings are created to track where contacts came from IE: facebook, or a specific capture page.





Related Documents

Tracking Campaigns


Contact Groups

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RELATED QUESTIONS


Q. Why are my contacts going into the inactive folder and is it possible to stop this?

A.

Contacts are automatically inactivated if an email that is sent to the contact bounces back as undeliverable.  It is not possible to prevent contacts from going inactive when their email bounces back as undeliverable.



Ask For Clarification

Q. How do I assign a capture page to a series of autoresponder messages (a contact group)?

A. To setup a capture page to use a specific autoresponder series (contact group), you will need to do 3 steps in the following order.  If you already have a contact group with autoresponder messages, you can skip to step 3.


Create contact group

STEP 1
Create a new contact group.



Add AR message


Create instant AR message STEP 2
Add an autoresponder message (or series of messages) to the contact group.



Edit page


 STEP 3
Assign a capture page to the new contact group.
Assign page to contact group

















*Now, whenever a contact fills out the form on that capture page they will be assigned to the new contact group (autoresponder series) that you created.

*NOTE: If you cannot find the page under "Edit Pages" then go to pages and edit the page there, assigning it to the contact group.

IF YOU PREFER FOR US TO DO THIS FOR YOU, PLEASE OPEN A SUPPORT REQUEST ASKING US TO SETUP THE CONTACT GROUP AND BE SURE TO INCLUDE THE TITLE OF THE CONTACT GROUP AND THE URL OF THE CAPTURE PAGE YOU WANT US TO ASSIGN TO THE CONTACT GROUP.

Ask For Clarification

Q. How can I import contacts into a member's account into a specific autoresponder series (contact group)?

A. Import Contacts


First, you have to login to your system. Look for and click the import contacts link.



Upload Contacts List


Then you will be redirected to a page where you have to upload the CSV file containing a list of the contacts to upload.



Import Settings


And once you've uploaded the file. Scroll all the way down, and from there you will see a dropdown for the contact groups. So each contact groups have different sets of autoresponder messages. 









Ask For Clarification

Q. What is a piggyack domain (explain)?

A. Below is a document explaining piggyback domains:
https://webmarketingtool.com/admin/document.php?id=1181

Ask For Clarification

Q. Can members capture contacts using their capture page and store them under a particular contact group?

A. Yes, members can have capture pages add contacts into a specific contact group.  Also, they can transfer contacts betwen contact groups.

Ask For Clarification

Q. How many contact groups can a member have?
Q. Can Members add, delete, and rename the contact groups?
Q. Is there a way to automatically switch contact groups based on actions?
Contact A is input to contact group 1. If contact A logs in they are switched to contact group 2, etc?

Q. When contacts come through is there a way to tell which advertisement they are coming from?




Question Keywords: campaign, contact group



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