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Can my members have their own personalized auto...

Added: 01/20/2012   |   Updated: 1 Year Ago

Question   Can my members have their own personalized autoresponder emails?

Answer    It depends on the settings within your software. There is a setting in Advanced Features where you can choose to either let them write their own messages, or to not write their own message.

Take the "Email Autoresponder" Quiz

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Email Autoresponder

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Q. I logged in to my site as the admin and I edited the AR messages but when a visitor fills out the capture page form it still sends the old AR message. Why is this and how do I fix?

A. When Members are allowed to edit the autoresponse messages, then when you as the admin make a change it does not change the messages for the Members.
There is a tool in the WMT Client Admin where you can reset all the messages for your Members.

NOTE: Any issues with a contact, we will need the email address and approximate time it was sent to look into it fully.

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Q. If someone wanted to make their own capture page to tie into the software, what is the autoresponder code for them to use?

A. When logged in as the particular Member go to "HTML Form Code" and then you can generate the code to use there.
Also, you can use it to see what codes to use in case they are redesigning the form.

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Q. When someone joins at yourdomain.com/join can I control the email that goes out to them?

A. Yes.

Autoresponder Emails

When logged in as the admin go to "Autoresponder Emails"

Edit Create New Account Email

Click "Edit Create New Account Email"

On that page you can edit the content of the email sent after a member creates an account at yoursite.com/join

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Q. Does an autoresponder have to be html mail for the opened email tracking to work?

A. Yes, it has to be HTML for it to track.

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Q. If I begin blasting an email to members, do I have to remain logged in for the emails to be sent?

A. No, there is no need for you to stay logged in any longer for all the emails to be sent.  As long as you reached the page saying how many emails are in the que the que will process on it's own without you being logged in.

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Q. Is there a way for me to see the amount of emails that have been sent out?

Question Keywords: setup autoresponder, email autoresponder

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