Question   A member is saying their login is not working and when they click on the link to reset it, it says the link is no longer valid. Why?

A. Yes, go to "View Members" and click the "view" buton next to the Member and there is a section at the bottom of the popup that will appear showing the login history.

A. Yes, go to "Advanced Features" and click the "Misc" tab

and towards the bottom you will see "Login Redirect URL". 

Change this to the url of the page you want a person sent to once they login.  Often the easiest approach is to create a resource page with the content you want a person to see when they login, and then set the "Login Redirect URL" to the resource page.

A. http://yoursystemnamehere.com/login

A.


When logged in as the admin go to the "Report Center".





Click "Stats Report" link.

A.





To reset an Members password login to the admin's account account.  Go to "Members" page. 






Click the "view" link for the Member you wish to reset the password for.