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When using a 3rd Party Autoresponder will the c...

Added: 11/02/2012   |   Updated: 4 Years Ago

Question   When using a 3rd Party Autoresponder will the contacts appear in View Stats but not in View Contacts?



Answer    When using a 3rd party autoresponder the contacts will show in neither place.
The only thing that will show is page views for when the contact visits the page, but no conversion or optin stats.

However, if you turn on the setting to have the contact captured in both places (the 3rd party autoresponder AND your members area) then the stats will work.




Related Documents

Contacts


3rd Party Autoresponders Overview

Still Don't Understand?

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RELATED QUESTIONS


Q. How do I setup a specific 3rd party autoresponder for a specific capture page?

A. To setup a specific 3rd party autoresponder for a specific capture page follow the next instructions:

Edit a page

1- Go to pages then click Edit Page button


Setup 3rd party Autoresponder

2- From top menu select Form Settings -> 3rd Party Autoresponder


Add autoresponder data

3- Select 3rd party autoresponder you want from dropdown then enter settings and click Save





Ask For Clarification

Q. How can I add Trafficwave to my system?

A. Note: This 3rd party autoresponder comes already setup when we install your system. If you have deleted it and want to add it back use the instructions below. If you prefer you can have us add it for you by creating a support request

1- Go to 3rd Party Autoresponders after login as admin

2- Check if Traffic Wave already exists if not then add a new 3rd party autoresponder using the form on the right hand side

3- Enter Traffic Wave as title, it will show other fields

4- Fill the form using the table below

Title Traffic Wave
Field 1 Title TrafficWave tracking Nickname
Field 2 Title TrafficWave Username
Field 3 Title
Form Target http://www.trafficwave.net/cgi-bin/autoresp/inforeq.cgi
Hidden Fields <input type=hidden name="series" value="~field1title~">
<input type=hidden name="subscrLandingURL" value="~redirect~">
<input type=hidden name="confirmLandingURL" value="~redirect~">
<input type=hidden name="trwvid" value="~field2title~">
First Name Form Name da_name
Last Name Form Name da_lastname
Email Form Name da_email
Phone Form Name da_phone
Address Form Name
City Form Name
State Form Name
Zipcode Form Name
Additional Form Names Prefix da_


Ask For Clarification

Q. Where can a member setup their 3rd party autoresponder?

A. There are several ways that members can set their 3rd party autoresponder depending on how your software is setup and if they are doing setting it for their entire account or just for a specific page.

Enabling 3rd Party Autoresponders

In order for a member to be able to setup a 3rd party autoresponder the feature needs to be turned on under advanced features.  By default this is turned on when a system is first installed.  This setting is found in the Email tab and is titled "Allow 3rd Party Autoresponder".

Entire Account vs Specific Page

Specific Page - When settting it up for a specific page it is only setup for that specific page.  This setting overrides anything that is setup for the entire account.
Entire Account - When setting it for the entire account every page that does not have a 3rd party autoresponder setup will use this 3rd party autoresponder that is set for the entire account.

Where to add 3rd party autoresponder

Entire Account How To

There are 2 places where this option may exist.  Depending on how your software is configured it might be in both locations or it might be in one or the other location.  In both of these pages the 3rd party autoresponder by default appears in the same location on the right side.
Settings - On the settings page (/admin/settings) there maybe an option to edit the 3rd party autoresponder.
Profile - On the profile page (/admin/profile) there maybe an option to edit the 3rd party autoresponder.

Specific Page How To

If a member is able to edit a capture page then there also is an option while editing the page to setup a specific 3rd party autoresponder for that page.  There are 2 different places that this option might exist depending on if the form of the page is editable or not.
3rd Party AR for Non Editable Form

Non Editable Form - Any older page installed in the software before version 4.93 will not have an editable form.  Also, by default, any custom pages that you provide for us to install will not have an editable form.

3rd Party AR for Editable Form
Editable Form - Newer pages created using the page wizard have an editable form.  Also, our templates now have editable forms so newly purchased templates will have this feature.  To edit the 3rd party autoresponder either double click on the form or click on the edit icon that appears when you hover over the form.  After doing this buttons will appear.  Click on the button titled "Form Settings".  Then a section on the right side will appear which at the bottom of the section has the option for setting the 3rd part autoresponder.

Ask For Clarification

Q. How can I add icontact to my system?

A. Note: This 3rd party autoresponder comes already setup when we install your system. If you have deleted it and want to add it back use the instructions below. If you prefer you can have us add it for you by creating a support request

1- Go to 3rd Party Autoresponders after login as admin

2- Check if iContact already exists if not then add a new 3rd party autoresponder using the form on the right hand side

3- Enter iContact as title, it will show other fields

4- Fill the form using the table below

Title iContact
Field 1 Title List ID
Field 2 Title Client ID
Field 3 Title
Form Target https://app.icontact.com/icp/signup.php
Hidden Fields <input type="hidden" name="redirect" value="~redirect~">
<input type="hidden" name="errorredirect" value="~redirect~">
<input type="hidden" name="listid" value="~field1title~">
<input type="hidden" name="clientid" value="~field2title~">
<input type="hidden" name="reallistid" value="1">
<input type="hidden" name="doubleopt" value="0">
<input type="hidden" name="specialid:~field1title~" value="01PG">
First Name Form Name fields_fname
Last Name Form Name fields_lname
Email Form Name fields_email
Phone Form Name fields_phone
Address Form Name
City Form Name
State Form Name
Zipcode Form Name
Additional Form Names Prefix


Ask For Clarification

Q. Is there a way to show more than 50 Contacts per page?

A. NO, currently it is not possible to modify it to show more or less than 50 contacts per a page.
It is possible to put in an upgrade request to have this feature added in our next upgrade.

Ask For Clarification

Q. How can I add GetResponse to my system?
Q. How can I add Aweber to my system?
Q. I'm having some pages built on my own and I need to know if I should use the form code from the html form code generator page?
Q. Why don't my members have the option to select a 3rd party autoresponder in their members area?
Q. When adding a 3rd party autoresponder is the email confirmation automatically turned off?
Q. Can I integrate another auto-responder such as GVO instead of Aweber or GetResponse?
Q. How can I add Pure Leverage to my system?
Q. If you are having your contacts go into your WMT provided autoresponder and then add a 3rd party autoresonder like Aweber.. will your contacts get follow up emails from the WMT autoresponder?
Q. Is there a way to use a 3rd party autoresonder and still have the contacts tracked through your system?
Q. Can you add mailchimp into our 3rd party autoresponder list?
Q. When using a 3rd party autoresponder what do I do to stop the system from sending out instant message and other autoresponders?
Q. What is the instant message I see on the view contact Page?
Q. How can I add Imnica to my system?
Q. How can I setup multiple lists using aweber?
Example: I have 3 lists collecting contacts with 3 capture pages for 3 different businesses.

Q. How can I add GVO to my system?



Question Keywords: 3rd party autoresponder, view stat, view contact



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