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Our capture page does not ask for phone number....

Added: 06/04/2013   |   Updated: 8 Years Ago

Question   Our capture page does not ask for phone number. However some of the contacts have phone numbers included in their records. How is that possible?



Answer    There are a few ways that are possible:
1) The contact also filled out the form on another capture page that does have the phone on it
2) Someone setup HTML Form Code on some web page using the tool in the members area.
3) A robot is submitting contacts to your site.
4) Someone went back and editing the contact adding their phone number.




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RELATED QUESTIONS


Q. Can I create my own forms like I can with Aweber, or do you have to create the capture page too?

A. There is a form builder, similar to Aweber, where you can build a form then get the code to copy/paste on your personal site.

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Q. I logged in to my site as the admin and I edited the AR messages but when a visitor fills out the capture page form it still sends the old AR message. Why is this and how do I fix?

A. When Members are allowed to edit the autoresponse messages, then when you as the admin make a change it does not change the messages for the Members.
There is a tool in the WMT Client Admin where you can reset all the messages for your Members.

NOTE: Any issues with a contact, we will need the email address and approximate time it was sent to look into it fully.

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Q. If a person wants to add their opt-in form to a 3rd party website where do they get the HTML form code.

A. You can create optin forms using HTML form creator.
You can add custom fields and copy/paste the code to your 3rd party website.



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Q. When I upload a banner under "Manage Banners" will the banner automatically have code to go to the member's replicated site?

A. Yes, each banner you add will have the code needed to paste the banner on a site automatically generated.
The code will link to the Member Capture Page that is using the banner.

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Q. If I purchase 4 different capture pages would each page have it's own unique url in order to use all 4 at the same time or are members restricted to only 1 url at a time?

A. Yes, the 4 pages will each have their own url.

Members can use all 4 pages at the same time by using the unique URL for the page.

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Question Keywords: capture page form, phone number



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